Arunachala Bhavan is located at 40 Race Course Rd, Singapore 218556. The location of the restaurant has given a great advantage to the restaurant and their website has created a vivid picture of the place.
According to their website and other publications they proudly announce that they offer various dishes of Indian and other oriental dishes furthermore they have several testimonies to create a falsie picture in the customers about their service and the products they market. I have visited the place and found that the things are not same as they have advertised in the media. I had a terrible experience in this restaurant. Maybe I was unlucky on that day.
I visited the place on last Monday with my friend, as both of us wanted to try something new. The place was very crowded at that time since it was lunch time. We were requested to go to the second floor. Although they have advertised that they offer the excellent service we had to wait every time for what ever we ask for.
The waiters have to go down to the first floor to get whatever we order. They look tired and nothing was served without asking. Papadam came only when we asked and it came when we are going to finish our meal. The requested pickles never came at all. Some of the dishes which suppose to come with the meal was not served too. Without a proper guidance and dedication the employees were not in a position to offer the maximum customer satisfaction.
The restaurant offers a set of mouthwatering dishes to the diners. The menu has the names as well as the prices of the products that they have. I ordered Masala Chicken, as I don’t prefer eating fish outside. My friend is fond of eating fish, so he has selected Fried Fish. According to the website of the company and the menu all of them are very tasty and wholesome in nutrition.
They have boasted about the freshness and the quality of the food that they offer but after the first bite I understood that there was something wrong with the food. There was unmistakable taste of the sourness of non-freshness in the meat. I tried another but result was terrible. I put aside the dish. It is not fresh. I asked my friend about the condition of the fish and he shared some to me. It was even terrible. They have to admit that the dishes that they have prepared was not fresh.
Although there were some leaves, vegetables and leaves which seemed to be fresh, I am not happy about the main ingredient of the dish. The meat and fish were not fresh and they were in the stage of decomposition. The prices of the restaurant is higher than the usual prices in the other places and in some dishes the amount provided is not ample and they have charged lavishly. It is not reasonable for the restaurant to charge a lot and offer not so fresh items to the customers.
Even though the website has created the Arunachala Bavana as one of the heavens in the world which offers nice dining experience with dedicated service, it is not the same in the real life. There are several facts to support that idea. The service of the waiters towards the customer is not very productive. The service of the waiters is not to the satisfaction of the customers. They should serve what is entitled for a meal without a demand. The main thing is the quality of the food. The ingredients of the dishes were not fresh. Many consider dining outside as one of the good way of spending the time with the family and also to try new and exciting dishes, so they do not worry to spend a certain amount of money but dining at Arunachala Bavana will be a total disaster. They should seriously consider Food Elevators if they want to service customers at the 2nd floor.